Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, plants or promotion on instagram pages), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item at mendeluxeshop@gmail.com
Unfortunately, we cannot accept returns on sale items or gift cards.

The offered services cannot be returned (The promotions offered on the instagram pages and the rest of the paid services cannot be returned) 

If the products have been sent, the order cannot be canceled , the product must be waited for and sent back to change the product.

Exchanges 
For the easiest way to exchange, send an email to mendeluxeshop@gmail.com and we can easily exchange products.


Refunds 
If the products have been sent, the order cannot be canceled ,the product must be waited for and sent back to change the product.

The product can be returned within 14 days from the date of receipt and after the product has reached us, we can refund the money or we can send another products.

The product can be easily returned by emailing mendeluxeshop@gmail.com for more details.

 

For more information contact mendeluxeshop@gmail.com